Excellence in Service — Celebrating Customer Service Week

A cheerful man in a call center, equipped with headphones, providing assistance to a client over the phone.

Recognize your Customer Service Representatives during Customer Service Week, Oct. 7–11! CSRs are vital in providing customer satisfaction and maintaining your business’ reputation. Their skills to efficiently resolve customer complaints with empathy are critical to helping your business succeed. Make sure they feel appreciated during this celebratory week that’s just for them!

Held the first full week of October each year, Customer Service Week was first celebrated in 1987. U.S. Congress proclaimed it a nationally recognized week in 1992, and it’s now celebrated worldwide, with 60 countries participating last year.

Celebrate with these ideas:

  • Write an individualized thank-you note
  • Provide lunch in the office, send food delivery cards, or offer reimbursement for a purchased lunch
  • Give a small token of appreciation
  • Share your gratitude for each person and the unique traits they contribute to your place of work

About Express

Express helped 69,300 job seekers find Office Services jobs in 2023 and puts more than 16,000 people to work in Call Center and Customer Service roles across more than 3,600 companies each year. If you’re hiring for Office Services roles, contact the office nearest you to learn more about finding your next hire.

Promotional graphic with a cheerful man in a red polo shirt wearing a headset, representing office staff, with text encouraging customer experience improvement through hiring. Express Employment Professionals logo present. Text says Crafting great customer experiences with your business requires talented office staff. Let Express help build your team! Express Employment Professionals Contact us today!