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Browsing Tag

customer service

3 posts
LLeadership
Two professionals standing in an office with the Specialized Recruiting Group logo prominently displayed in the foreground. Text in image says "Specialized Recruiting Group."
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  • 3 minute read

AI Is Reshaping Hiring—Keeping the Human Touch Is Now the Real Priority

  • byJessica Walthall
  • July 9, 2026
The hiring landscape across North America reflects renewed confidence and a desire for growth, according to a recent…
JJob Seeker
Black woman wearing a headset and working at a computer in a modern office setting, with other team members collaborating in the background.
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  • 2 minute read

Work with the Best: Job Search with the #1 Largest Office/Clerical Staffing Firm in the US

  • byJessica Burns
  • November 24, 2025
When you’re ready for the next step in your career, team with the #1 Largest Office/Clerical Staffing Firm…
IInside Express
Person in a blue blazer talking on a phone and writing at a desk with a laptop and tablet.
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  • 1 minute read

Why Strong Phone Skills Drive Customer Service Success

  • byJessica Burns
  • April 16, 2025
Even in the age of AI, 68% of customers prefer speaking with a live customer service representative, and…
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    JJob Seeker
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    • July 9, 2026
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    JJob Seeker
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    • July 7, 2026
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    LLeadership
    The Impact of Automation on the Logistics Workforce
    • July 1, 2026
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