Phone Skills Are Key to Customer Service Success
Even in the age of artificial intelligence, 68% of customers prefer speaking with a live customer service representative,…
Excellence in Service — Celebrating Customer Service Week
Recognize your Customer Service Representatives during Customer Service Week, Oct. 7–11! CSRs are vital in providing customer satisfaction…
Express Associate Recognized as ASA All-Star
October 2-6 is International Customer Service Week, and we’re spotlighting an Express Employment Professionals associate who was honored…