America Employed explores the state of employment and unemployment in the United States. Learn more about the latest insights, according to a recent Express Employment Professionals-Harris Poll survey.
Most Companies Would Rather Hire Older Workers Than Younger Generations
U.S. hiring managers are on the hunt for full-time talent, and many (79%) report a rising tide of older workers vying for entry-level roles compared to three years ago.
Furthermore, 60% of these hiring managers express a preference for hiring older candidates over younger ones for entry-level positions, highlighting a shift in perceptions about experience and maturity. Read more.
Generative AI Adoption Soars: 69% of US Companies Utilize AI to Transform Operations
As companies search for ways to be more efficient, many are turning to generative artificial intelligence (AI) to help streamline operations.
Nearly 7 in 10 U.S. hiring managers (69%) use generative AI at their company—most commonly for processing data (52%), either for customers, operations, and even employees. Others report utilizing it to manage customer service questions (27%), create content (26%), and operate chatbots (23%).
In using generative AI, many believe it will have a major/moderate positive impact on their company by enhancing customer service (63%), making some processes more efficient (63%), and freeing up employee time (62%). Read more.
Read more about the latest employment insights in America Employed at ExpressPros.com.
Last Updated on August 28, 2025
