The latest insight on the state of employment in America from Express Employment Professionals.
Most Companies Would Rather Hire Older Workers Than Younger Generation
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U.S. hiring managers are on the hunt for full-time talent, and many (79%) report a rising tide of older workers vying for entry-level roles compared to three years ago.
Furthermore, 60% of these hiring managers express a preference for hiring older candidates over younger ones for entry-level positions, highlighting a shift in perceptions about experience and maturity. Read more.
Generative AI Adoption Soars: 69% of US Companies Utilize AI to Transform Operations
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As companies search for ways to be more efficient, many are turning to generative artificial intelligence (AI) to help streamline operations.
Nearly 7 in 10 U.S. hiring managers (69%) use generative AI at their company—most commonly for processing data (52%) either for customers, operations and even employees. Others report utilizing it to manage customer service questions (27%), create content (26%) and operate chatbots (23%).
In using generative AI, many believe it will have a major/moderate positive impact on their company by enhancing customer service (63%), making some processes more efficient (63%) and freeing up employee time (62%). Read more.
For more employment and workplace news and insight, visit ExpressPros.com/AmericaEmployed.
Last Updated on October 11, 2023