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Jessica Burns

170 posts
Jessica is a Content Marketing Specialist at Express Employment International creating content for employers, leaders, and about the workplace of today. She is an accomplished former social media professional and award-winning writer. When Jessica isn’t writing about key leadership characteristics or best workplace practices, she’s spending time with her dog and planning her next road trip.
LLeadership
Illustration of a person lounging with a smartphone at a desk with a computer displaying graphs.
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  • 2 minute read

Impressive Productivity—or Is It Fauxductivity?

  • byJessica Burns
  • October 21, 2024
Employee productivity, which is fundamental to impacting the business’ bottom line and meeting output quotas, is high, according…
LLeadership
Healthcare workers smiling with the text 'Express Healthcare Staffing' overlaid on a red to yellow gradient background.
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  • 2 minute read

Striving to Grow: Setting and Achieving Goals for Healthcare Leaders

  • byJessica Burns
  • October 15, 2024
Goal setting is an important part of any leader’s journey. From improving processes and employees’ experiences to sharpening…
LLeadership
One yellow figure stands out among many dark grey figures arranged in rows and columns.
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  • 2 minute read

Be a Leader Worthy of Recognition — National Boss’s Day

  • byJessica Burns
  • October 14, 2024
National Boss’s Day on Oct. 16 is a great time for employees to celebrate their manager or supervisor.…
LLeadership
Two professionals standing in an office with the Specialized Recruiting Group logo prominently displayed in the foreground. Text in image says "Specialized Recruiting Group."
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  • 2 minute read

Level Up Your Leadership Skills Beyond the Boss Role

  • byJessica Burns
  • October 8, 2024
Professional development doesn’t end once you land a leadership position. Continuous learning is a critical component to growing…
LLeadership
A cheerful man in a call center, equipped with headphones, providing assistance to a client over the phone.
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  • 1 minute read

Excellence in Service — Celebrating Customer Service Week

  • byJessica Burns
  • October 4, 2024
Recognize your Customer Service Representatives during Customer Service Week, Oct. 7–11! CSRs are vital in providing customer satisfaction…
IInside Express
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  • 1 minute read

Meet Express’ Newest Franchise Owners!

  • byJessica Burns
  • September 26, 2024
Express Employment Professionals has welcomed nine new Franchisees to the family! Join us in greeting our newest owners…
LLeadership
Healthcare workers smiling with the text 'Express Healthcare Staffing' overlaid on a red to yellow gradient background.
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  • 2 minute read

Key Strategies to Retain Healthcare Workers

  • byJessica Burns
  • September 24, 2024
Retaining employees is more difficult than ever as the healthcare industry faces historic staffing shortages. According to the…
LLeadership
Smiling woman in a headset at an office desk, with two colleagues in the background.
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  • 2 minute read

Champion Excellence During Customer Service Week

  • byJessica Burns
  • September 19, 2024
Hiring empathetic, efficient, and communicative Customer Service Representatives is vital to providing good service and maintaining your business’…
LLeadership
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  • 1 minute read

Job Insights: Canada’s Hiring Outlook Is Positive Yet Anticipating Challenges

  • byJessica Burns
  • September 16, 2024
While 74% of hiring decision-makers feel positively about hiring, 88% expect to face challenges this year. Finding qualified…
LLeadership
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  • 1 minute read

Job Insights: U.S. Hiring Outlook Is Positive with Challenges Expected

  • byJessica Burns
  • September 13, 2024
While 81% of U.S. hiring decision-makers feel positively about hiring, 90% expect to face challenges over the next…
IInside Express
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  • 2 minute read

Good Luck, Competitors! ServiceTitan Elite Trades Championship Series This Week 

  • byJessica Burns
  • September 12, 2024
Express Employment International wishes the best of luck to all competitors at the ninth annual ServiceTitan Elite Trades…
IInside Express
Three illustrated figures riding bicycles, each engaged in a different activity against a red background.
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  • 2 minute read

Express Bike Loan Program Eases Transportation Needs

  • byJessica Burns
  • September 6, 2024
Express Employment Professionals offices are passionate about making a difference in their local communities. The Express office of…
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