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Jessica Burns

167 posts
Jessica is a Content Marketing Specialist at Express Employment International creating content for employers, leaders, and about the workplace of today. She is an accomplished former social media professional and award-winning writer. When Jessica isn’t writing about key leadership characteristics or best workplace practices, she’s spending time with her dog and planning her next road trip.
LLeadership
Healthcare workers smiling with the text 'Express Healthcare Staffing' overlaid on a red to yellow gradient background.
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  • 2 minute read

Empathy as a Healthcare Leadership Skill

  • byJessica Burns
  • April 17, 2025
Empathy, the ability to perceive and respond to the feelings of another person with compassion, is an important…
IInside Express
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  • 1 minute read

Phone Skills Are Key to Customer Service Success

  • byJessica Burns
  • April 16, 2025
Even in the age of artificial intelligence, 68% of customers prefer speaking with a live customer service representative,…
JJob Seeker
Illustration of three graduates beside an office chair labeled "vacant."
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  • 3 minute read

Make Your First Job After College Count

  • byJessica Burns
  • April 14, 2025
Starting your first job after college is a big step, but it doesn’t have to define your entire…
LLeadership
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  • 2 minute read

Tackle the Quiet Vacationing Trend: Strategies to Encourage Healthy Time Off

  • byJessica Burns
  • April 7, 2025
Quiet vacationing, which is taking unofficial and unapproved time off, may tempt employees to take a work break…
AAt Work
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  • 2 minute read

Boost Your Career with Volunteering

  • byJessica Burns
  • April 2, 2025
When you’re in the market for a new role, actively volunteering or adding volunteer experience to your resume…
AAt Work
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  • 2 minute read

Spotlight on Support: Celebrate Administrative Professionals Week

  • byJessica Burns
  • March 31, 2025
Administrative professionals are integral in the workplace and play key roles in keeping businesses running smoothly and efficiently.…
JJob Seeker
Healthcare workers smiling with the text 'Express Healthcare Staffing' overlaid on a red to yellow gradient background.
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  • 2 minute read

Your Guide to Find a Job with Express Healthcare Staffing

  • byJessica Burns
  • March 27, 2025
Finding a job on your own can be challenging, but Express Healthcare Staffing is here to support you…
LLeadership
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  • 2 minute read

Vendor Management Systems Are Changing the Game

  • byJessica Burns
  • March 26, 2025
In today’s fast-paced business landscape, staffing is increasingly managed through technology, modernizing how companies recruit talent. Job orders…
LLeadership
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  • 1 minute read

Streamline Work with No-Meeting Days

  • byJessica Burns
  • March 24, 2025
Meetings are a necessary part of doing business, but scheduling too many can be unproductive and an inefficient…
JJob Seeker
Two professionals standing in an office with the Specialized Recruiting Group logo prominently displayed in the foreground. Text in image says "Specialized Recruiting Group."
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  • 2 minute read

Best Practices for Requesting Professional References

  • byJessica Burns
  • March 20, 2025
A professional reference can make or break a job opportunity. When employers request references, they’re asking for an…
JJob Seeker
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  • 1 minute read

The Competition Starts Now—Elite Trades Championship Series Qualifiers Are Open

  • byJessica Burns
  • March 18, 2025
Are you ready to put your trade skills and knowledge to the test? Qualifying rounds for the ServiceTitan…
LLeadership
Logo with "Job Insights" text and a line graph above it, against a gradient blue to purple background with an outlined staircase.
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  • 1 minute read

Elevate Your Hiring Strategy with Data-Driven Trends

  • byJessica Burns
  • March 14, 2025
Most U.S. and Canadian hiring decision-makers view the future of hiring positively, reporting feelings of optimism, hopefulness, and…
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